At an undergraduate thesis defense last week I learned of Ernesto Sirolli, an Italian who has an unusual approach to development: he shuts up and listens. I suspect it's not quite that simple but you get the picture. We need to listen more (yours truly is often the greatest offender).
Here is his short (18 minutes) video:
Sirolli makes a lot of sense, whether you're trying to assist entrepreneurs or not.
By the way, the thesis dealt with development pitfalls. I will post a copy when I receive the final version.
"You have two ears and one mouth. That's for a reason." -- Gordie Howe's advice to a young Wayne Gretzky